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Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
I don't remember the default password, what is it?
The default user name is Administrator, the default password is master. You should change the password immediately after installing TrackPro. If you forget your password, send me the data file and I will recover the password for you provided you agree to pay for lunch should I ever visit your city.
What is this software called Crystal Reports?
Crystal Reports is software that TrackPro uses to format, display, and print reports. TrackPro contains most reports that a company might want. If you want to create your own reports you can try to persuade me to do it or you can purchase Crystal Reports Professional Version 8.5. Any report that you create using Crystal Reports can be easily integrated with TrackPro.
What happens if I want to track more items?
You may purchase tracking for additional items in increments of 150. Additional cost is 200.00 dollars per increment. See additional pricing information.
How can I export data from TrackPro?
Primary Method
Secondary MethodYou can export the data from any TrackPro report by clicking the "Export Button Report"
How do I purchase TrackPro?
Go to the Pricing Page and order it using MasterCard, Visa, AMX or PayPal. You may also obtain a purchase order number and call Al Weisenborn at (305) 829-3437. I will supply you with the necessary unlocking codes when you call.
How can I assign multiple actions to an item?
For example let's consider an analytical balance. The balance might have the follow checks:
It should be noted that the different schedules do not have a significant relationship to each other but stand on their own and so may be tracked separately. You may want to consider designating one of the items as a "Master Item". This will permit you to easily locate related items. For example; if the balance annual service is item 10 and the quarterly calibration is item 1, put 10 in the "part of" field of item 1. Super find will then show you this relationship in hierarchical format.
Are there any importing capabilities?
TrackPro does not import files from other programs. However, if you send me a copy of your data file I can usually import the data. 90% of the time this service is free. In unusual circumstances a nominal fee will be charged.
Is TrackPro really free for small companies?
Probably, as long as you don't track more than 150 items and don't have multiple users.
I am having trouble installing TrackPro, what's happening?
How do you save calibration data in TrackPro?
In the absolute sense, Trackpro does not have this capability. However, there is a better alternative to saving the data in a database. The grid in the Form View may be used to store a hypertext link to a file, folder, or url. So here's what you can do:
Links can be created by:
After entering a link just click the hyperlink (blue underlined text) to open the file. The hypertext link field may contain up to 255 alphanumeric characters. Tip: Enter a folder address such as c:\instruments\calipers\item234. When you right-click the link a Windows Explorer Window will open and display all the files in the folder. Note: You must click the "Edit" command button prior to creating a link. To open the link you must not be in the "Edit" mode.
How do I move TrackPro to my new computer?
Where do I enter the calibration results?
TrackPro is not designed to be a calibration data repository; however, you can still use it to organize your data. Here's how:
You can use this approach for creating links to any file-based information such as: calibration certificates, photographs, validations, qualifications or deviation reports. |
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Josh Green
Engineered Products Industries, LLC
Hazelwood MO